Privacy Policy

Effective date: August 13, 2025

Welcome to ZuloAI (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use zuloai.com and our AI tools for content, image, and video generation (collectively, the “Services”). By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

Scope

This Policy applies to visitors and registered users of zuloai.com, including all pages, tools, APIs, and related features accessible through our website.

Information We Collect

  • Account & Profile Data: name, username, password (hashed), email address, and other details you provide when creating an account.
  • Usage & Interaction Data: pages viewed, features used, clicks, session duration, referring URLs, and device information (browser type, IP address, OS, screen size).
  • AI Inputs & Outputs: prompts, uploaded files (e.g., text, images, videos), and generated results you create using our AI tools.
  • Transactional Data: if applicable, subscription plan, purchase history, and billing status (payment processing is handled by third-party processors; we do not store full payment card numbers).
  • Cookies & Similar Technologies: cookies, local storage, and pixels used for authentication, preferences, analytics, and fraud prevention.
  • Support Communications: content of messages you send via our forms, including the page at contact page.

How We Use Your Information

  • To provide, operate, and improve the Services, including processing your prompts and generating content.
  • To personalize your experience and remember preferences.
  • To maintain security, prevent abuse, and detect fraud or violations of our terms.
  • To analyze usage, fix bugs, and develop new features and models.
  • To communicate with you about updates, security alerts, and support responses.
  • To comply with legal obligations and enforce our agreements.

AI Inputs, Files, and Generated Content

  • Your Content: You control the prompts, uploads, and outputs you create. Do not include sensitive personal data unless necessary.
  • Processing: Your inputs and files may be temporarily processed by our systems and by third-party AI model providers to generate results.
  • Model Training: We do not use your prompts or outputs to train our proprietary models for generalized use unless we explicitly ask for and receive your consent. Third-party AI providers we integrate with may process data as described in their own privacy policies.

Legal Bases (where applicable)

Depending on your location, we process data based on one or more of the following: your consent, performance of a contract, legitimate interests (e.g., security, product improvement), and compliance with legal obligations.

Sharing & Disclosure

  • Service Providers: hosting, storage, analytics, customer support, email delivery, payment processing, and AI model providers that help us operate the Services.
  • Business Transfers: as part of a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
  • Legal: to comply with law, legal process, or to protect the rights, property, and safety of ZuloAI, our users, or the public.
  • With Your Direction: when you connect integrations or share content or links.

Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and perform analytics. You can control cookies through your browser settings. Disabling certain cookies may impact functionality.

Data Retention

We keep personal information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion as described in “Your Rights.”

Security

We implement reasonable technical and organizational measures to protect your information (e.g., encryption in transit, access controls). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

Your Rights & Choices

  • Access, correction, or deletion of your personal information.
  • Export/portability of certain data you provided.
  • Objection or restriction to certain processing (e.g., direct marketing).
  • Withdrawal of consent where processing is based on consent.
  • Cookie controls via browser settings and in-product preferences (where available).

To exercise these rights, contact us via contact page. We may need to verify your identity to respond to certain requests.

Children’s Privacy

The Services are not directed to children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us to request deletion.

Third-Party Links & Integrations

The Services may link to third-party websites or include integrations (e.g., cloud storage, AI model providers). We are not responsible for their privacy practices. Review their policies before providing information.

Do Not Track & Opt-Out Preferences

Our Services may not respond to “Do Not Track” signals. You may opt out of non-essential communications by following unsubscribe links in emails or contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest revision. Continued use of the Services after an update constitutes acceptance of the revised Policy.

Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please reach us at contact page.

Additional Notices for Certain Regions

  • EEA/UK: You have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. You may lodge a complaint with your local supervisory authority.
  • California: Residents may have rights to know, delete, correct, and opt out of certain data sharing. We do not sell personal information as defined by the CCPA. You can exercise rights via contact page.
  • Other Regions: Depending on your jurisdiction, you may have similar rights. Contact us to learn more.

This Privacy Policy is for general informational purposes and does not constitute legal advice. Consider consulting counsel to tailor this Policy to your specific practices and jurisdiction.